52 Poland Street,
Soho,
London,
W1F 7NH
0871 971 7397
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Lucky Voice Private Karaoke
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My colleagues and I went to Lucky Voice Soho for our unofficial Christmas Party and we had a fantastic time!
The staff made sure we were well looked after with a fast drinks and snack service as well as taking us through the incredibly uncomplicated karaoke playlist thingymajig.
We had two mics, a bongo, tambourine and a box of wigs which all added to the fun - we are planning our next trip already!
Highly recommended!!
We had an amazing time at Lucky voice, The whole process from booking the night to the end of the night was so good! We arrived late but was soon taken into our room to meet our friends, given a demostration to how the song box worked.... there was so many songs to chose from and we were even given the oppurtunity to extend our booking so we had a total of 3 hours booked!! Definately not enough time...
Even my friend said she would not sing much was up singing for the duration!
Our drinks were served very quickly and with a smile, prices are reasonable esp for a london night out and the daquris were the best ever! All the staff were fantastic, we are definately going to be returning to the soho branch in the next few months!!
I had one of the best birthdays ever and it was all down to lucky voice giving us an amazing night!
Thanks!
Lorna
We booked in at 6.30pm, with a woman who had no smile and made us feel like we were generally an annoyance to her. She preceded to take drink orders throughout the evening with a scowl on her face. And when we were reminded towards the end of our slot that our time was nearly up, she then came back to our room and switch off our last song at 8.28pm (2 minutes before we were officially meant to finish!) and part way through the song.
When we went to reception to pay our bill, we put in a complaint about the service. We were told by the receptionist that she believed the manager had done a perfectly good job, we also spoke to the manager who did not seem particularly bothered at all that we were unhappy with the service, and said “well, I’ve said sorry!”. We continued the conversation with the receptionist and explained that we were with clients that day and that with the amount of money spent on room hire, we felt that it was in our rights to make note of the poor service. She then said, “well, we get these complaints all the time, there’s nothing we can do about it!”. We said that next time we would take our business to Bloomsbury Lanes and she replied “well, fine then, you do that!”.
All in all, a disgraceful attempt at good service. Something that we expected to be of high calibre when coming to such a well known, expensive karaoke venue.
Lucky Voice Soho would definately be in my top 5 nights out in London.... Absolutley fantastic drinks, great staff, a massive selection of songs i couldn't think of anything more fun to do with mates on a rainy London day.
I think Lucky Voice would be an eccelent place for an office party... and since my first trip to Soho they have opened a new venue in Islington, and although i haven't been there to sing yet i have been into the bar. Which i would recommend as highly as the karaoke. Fantastically querky cocktails, beautiful modern decor, and some of the craziest (in a good way) staff in the business!
Take your friends, take your better half... dammit take your mum!
lets start a lucky revolution!
Great venue, great cocktails, great song choice, great laugh. Eight of us had a storming night which kick started our singing carears. Having never sang in front of people before, I can't wait to grab the mic again.
Wow what a cool place!!! Me and a load of my work colleagues went there and I was a bit unsure as I hadn't been before. Really funky room with all sorts of fun things in there like wigs (went down well for our poor attempt at singing Queen's Bohemian Rhapsody). Drinks reasonably priced and staff great. Defiantly go there if you’re looking to get away from restaurants and small talk.
A complete rip-off- the service was awful. It felt like being in a sausage factory- the pushy staff treated us like cattle. I wouldn't have minded so much were the prices not so extortionate. Throughout the singing a woman kept coming back barking "25 minutes!!"... "5 minutes!!" I felt like a kid being told how long I could stay up late for!! They switch all the music off on the dot of our finishing time and promptly shooed us out onto the street to wait for our cab. Considering we'd paid a few hundred pounds I would've expected more- you're better off spending that sort of money in a swanky hotel where at least they know how to look after their guests.
The venue and songlist are excellent. However, they are very stingy with timings (to the extent that they will kick you out mid-song!) and customer service leaves a lot to be desired. I tried to redeem an offer sent to a friend of mine, and they treated me like I was trying to swindle them! Will not go back!
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